2 EDITOR’S LETTER
The Phoenix Issue Hilton Price, PennWell
3 The Perfect Storm: Energy Retail’s Winter of Discontent
By Michael Hinton
6 Certification – Do You Get What You Pay For???
By Michael Powell
9 TRAINING INSIGHTS
Five Steps to Find the Best Employees Before
the Big Shift Change By Jean Martin
11 Hiring the Next Generation of Hourly Oil and Gas Talent
By Jean Martin and Mark Strong
13 INDUSTRY INSIGHTS
Georgia Power Solves Long-standing problem
of Hardware Failures By Tasha Hardegree
15 5 Top Offshore Oil Companies and Their Future Outlook
17 A Career in Downstream – What Do People in
Downstream Businesses Do? By Cheryl McKinney
19 Evidence-Based Management:
a Practical Management Approach
By Eric Scheller
23 ORGANIZATIONAL INSIGHTS
What the Heck Happened to SEMS? By Dr. Scott Shemwell
www.PennEnergyJOBS.com
WINTER 2014
A PENNWELL PUBLICATION
Dorothy Davis Ballard, Content Director
dorothyd@pennwell.com
Hilton Price, Editor
hiltonp@pennwell.com
Kelli Mylchreest, Art Director
kellim@pennwell.com
Daniel Greene, Production Manager
danielg@Pennwell.com
Tommie Grigg,
Audience Development Manager
tommieg@pennwell.com
Penn Well Corporation
1421 South Sheridan Road
Tulsa, Oklahoma 74112
918 835 3161
PennWell.com
Recruitment Advertising Sales:
Courtney Noonkester
Sales Manager
918 831 9558
courtneyn@pennwell.com
Advertisers’
I n d e x Chevron.............................................................................................................. C2
PennEnergy Jobs................................................................................................ 10
PennEnergy Jobs................................................................................................ 12
PennEnergy Research Services.......................................................................... 14
PennEnergy Jobs................................................................................................ C4
